“Tips and Tricks for Navigating the Epic Electronic Medical Record System at Johns Hopkins Medicine”

Epic Trainer Evelyn Chen Simplifies Electronic Medical Record Learning for Johns Hopkins Medicine Employees

Epic trainer Evelyn Chen is making waves at Johns Hopkins Medicine with her simplified approach to teaching employees how to use the electronic medical record system. Chen, a principal trainer for ClinDoc, the Epic module for inpatient clinical documentation, understands the overwhelm users may experience when faced with a plethora of features to learn.

Chen, who was previously a “super user” nurse at Howard County General Hospital, emphasizes the importance of keeping initial instructions simple. She believes that users can later customize the system to fit their departments and roles. In addition to providing basic training, Chen is also spearheading efforts to update resources for employees, introducing new tip sheets to enhance efficiency and logic while using the system.

One of the key updates includes preparation for quarterly upgrades to Epic, which will introduce new features and alter the appearance of templates. Upgrade materials, such as quick start guides, PowerPoint slides, recordings, and tip sheets, are readily available on the upgrade page. However, only individuals with an active JHED ID can access these resources.

To further streamline the learning process, information is categorized by provider and role. This allows specific departments and roles, such as cardiology nurses, anesthesiologists, chaplains, and pharmacists, to access tailored updates through designated portals. Updated quick start guides with the blue JHM logo are also available for users in 2019.

In addition to these resources, employees can find additional support through Epic Tips and Tricks links, Epic News updates, and resources and reports on the Epic toolbar. The use of Epic SmartTools, such as SmartLinks, SmartTexts, and SmartPhrases, can also streamline documentation and enhance personalization.

Chen’s approach to simplifying Epic training is revolutionizing the way employees navigate the electronic medical record system at Johns Hopkins Medicine. By providing accessible resources and tailored guidance, Chen is empowering employees to make the most of this essential tool in healthcare delivery.